A person sitting in the driver seat of a stationary T-Cross with the door open, looking at a mobile phone

VW Connect & We Connect Activation

Save time, keep informed and stay relaxed – it's all a question of settings. VW Connect and We Connect’s smart assistants know your personal routines and make your life easier when you’re busy. See for yourself.

 

This is an offer by Volkswagen AG, Germany.

A connected car in a few simple steps

Please note that a Volkswagen ID user account and a separate contract with Volkswagen AG are required for full use of the functionalities.

01. Download the Volkswagen app

02. Create a Volkswagen ID / set up a user account 

Log in with your Volkswagen ID in the app. If you have not yet set up a Volkswagen ID, the app will take you step by step through the registration process.

Log in or registerOpens an external link

03. Add vehicle

Add your vehicle to your user account in the Volkswagen app using the vehicle identification number (VIN). You will find the VIN behind the windscreen of your Volkswagen or in the registration document.

04. Activate VW Connect or We Connect

Conclude the VW Connect or We Connect contract as shown in the app, then navigate to “Connect to VW Connect / We Connect” in your infotainment system. Here, follow the instructions in the app.

More information and a detailed description of the activation of VW Connect or We Connect is available to download here as a PDF.

Video guide

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Get help from your dealership

Set to receive your new Volkswagen soon? Your dealership will be happy to help you with the most important steps before vehicle handover has even taken place, such as creating the Volkswagen ID - so you can start out fully connected even faster.

Fast Internet for your Volkswagen

Interior view of a Passat with 4 people and a view of the infotainment system and the tilting and sliding panoramic sunroof

Always on with Cubic Telecom data plans

To use selected In-Car Apps, Internet Radio and the Wi-Fi hotspot, as a We Connect Plus customer, you need additional data. This can be topped up in a few easy steps via the external mobile phone provider Cubic Telecom. As a We Connect customer, this is only required for the Wi-Fi hotspot. Volkswagen bears the costs for all other practical services.

Volkswagen app

The Volkswagen app - the digital companion for your vehicle

Volkswagen app

The Volkswagen app - the digital companion for your vehicle

Woman looking at a mobile phone. A red Volkswagen in the background

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car-Net. It presents many key functions and services at a glance and offers even more convenience. Watch the video about the app here.

Next Steps

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