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VW Connect or We Connect for ID. models

Let online services assist you before, during and after your trip. We’ll guide you through the verification process step by step. 

This is an offer by Volkswagen AG, Germany.

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Your route to the connected ID. 

Please note that a Volkswagen ID user account and a separate contract with Volkswagen AG concerning the use of mobile online services are required for full use of the functionalities.

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This is how you activate and use VW Connect / We Connect for ID. 

The following instructions guide you step by step through the activation process to connect with your ID. 

Download activation instructions
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Volkswagen app download

Get connected to your electric car with selected remote functions, relevant vehicle information and the We Charge charging service on your smartphone.

Download from the App StoreOpens an external link
Download from Google PlayOpens an external link

From We Connect Start to We Connect and We Connect Plus

If your ID. model recieved Software 3.0 via an over-the-air update, you can begin with We Connect Start. Then to take advantage of the many benefits of We Connect and We Connect Plus, you'll need to register as a primary user in your infotainment system, then activate the relevant bundles in the In-Car Shop. 

View inside the cockpit of a VW ID.5. Man sitting in the passenger seat and using the infotainment system

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Connectivity

Take the digital options in your ID. model to a new level.

Learn more about VW Connect and We Connect for ID. models
Online services for ID. models

Benefit from everyday digital assistance with the online services for your ID.

All services
Help & contact

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Get help with apps and digital services

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© Volkswagen 2024

Disclaimer by Volkswagen

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When you buy a new vehicle, you have the opportunity to use digital services from VW Connect / VW Connect Plus or We Connect / We Connect Plus for the free initial contract period. To use the VW Connect / VW Connect Plus or We Connect / We Connect Plus services for the ID. family, you must have a Volkswagen ID user account and need to log in with your username and password. Once the Volkswagen ID user account has been successfully set up and linked to your vehicle, you can use the vehicle-, country-, software- and equipment-specific digital services for an initial contract period free of charge. For this purpose, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the “Volkswagen” app (available in the App Store and Google Play Store). The actual length of the free contract period depends on when you activate the digital services. From the ninetieth day after initial delivery at the latest, the free initial contract period will begin to reduce automatically. You can view the exact contract period for your specific vehicle on myVolkswagen www.myvolkswagen.net. Some We Connect / We Connect Plus or VW Connect / VW Connect Plus mobile online services can only be used via the “Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.   The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus or VW Connect and VW Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family. 
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The stated consumption and emissions data is not based on a single individual vehicle and is not part of the offer, but serves solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance.
Volkswagen Group Ireland Limited (“VWGI”) believes the specifications and pricing on this website to be accurate and correct at the date of publication. Specifications, pricing, standard equipment, options, fabrics and colours are subject to change without notice by VWGI. Volkswagen Ireland reserves the right to change specification, prices and withdraw products from sale without notice. Please note that some possible configurations may no longer be available in production or stock. Contact your retailer for the latest information. Some vehicles are pictured with options that may be available at extra cost or may not be available on some models. Ask your retailer about availability of options and verify that the vehicle you ordered includes the equipment you ordered. Used Cars Disclaimer: All cars that are older than five years or have more than 120,000KM do not qualify for the Volkswagen Approved Used Car programme. *Recommended Dealer Delivery for ID. models includes an optional S-Pack ID. Service Plan (this includes one service with pollen filter and brake fluid replacement) which can be removed upon request. For non-ID. models, the *Recommended Dealer Delivery includes a full 3-year Service Plan (this includes 3 services) which can also be removed upon request. Please consult with your Volkswagen retailer for more information.