Mobility Guarantees for ID. & combustion cars

Whether it’s a breakdown or an accident: With the Mobility Guarantee at no additional cost for new and used vehicle, assistance will be provided.

Volkswagen Roadside Assistance numbers

Telephone

Contact us – we’re here for you round the clock.

Freephone: 1800 202 104
Abroad¹: +353 1 617 9683

Volkswagen ID. Assistance:

Freephone: 1800 88 22 11

Volkswagen ID. Assistance International:

Abroad¹: 00 353 1 6235173

Two women with safety vests behind guard railing, in the foreground rear of a VW ID.5 GTX

The Mobility Guarantee for your vehicle

With the Mobility Guarantee, you have comprehensive cover and so you can enjoy a more relaxed journey. The services included depends on your model. We’ve compiled the important information for you.

Woman with safety vest and Volkswagen Roadside Assistance employee next to two VW ID. cars

Your benefits

Benefit from round-the-clock support – for you and your car.

More about Benefits

Your benefits

Benefit from round-the-clock support – for you and your car.

More about Benefits

Customer takes car keys from VW service employee, in the background a VW car

Mobility Guarantee for the ID. Family

Do you drive a fully electric ID. model? Discover the Mobility Guarantee for the ID. Family.

More about Mobility guarantee for the ID. Family

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Mobility Guarantee for all other Volkswagen vehicles

The Mobility Guarantee is valid for all other Volkswagen vehicles, such as the Golf, Polo, T-Roc or Tiguan.

More about Mobility Guarantee

FAQ on Mobility Guarantees

Which Mobility Guarantee applies to my Volkswagen?

Do you drive a new Volkswagen from the ID. Family? Then you are automatically covered by the Mobility Guarantee for the ID. Family. Without additional costs for the first three years. The Mobility Guarantee is valid for all other Volkswagen models, such as the Golf, Polo, T-Roc or Tiguan. With a new Volkswagen, you are automatically covered. This also applies for used vehicles that have had regular Volkswagen Service appointments. Find out more about the exact terms and conditions of the Mobility Guarantee for the ID. Family and the Mobility Guarantee.

How do I contact the Volkswagen Roadside Assistance if I have an accident or a breakdown?

What terms and conditions apply for the Volkswagen Mobility Guarantee?

New Volkswagen vehicles are automatically covered by the Mobility Guarantee, this also applies for the ID. Family. The Mobility Guarantee is valid from purchase until the first prescribed service – also for used vehicles which have had regular Volkswagen Service appointments and is extended if the services are performed by authorized Volkswagen Retailers.

Further information on the terms and conditions is available here:
Mobility Guarantee for the ID. Family
Mobility Guarantee.